Privacy Policy

This website is owned and operated by the Innovation Cluster - Peterborough and the Kawarthas ("Innovation Cluster").

Your privacy is important to us. We are committed to protecting your personal information and ensuring its confidentiality. If you have any questions, concerns, or complaints about this Privacy Policy, please contact:

Alana Currier, Director of Operations
Innovation Cluster - Peterborough and the Kawarthas
Venture North Building, Unit 102
270 George Street North
Peterborough, Ontario
(705) 536-1101

1. Collection of Information

The Innovation Cluster collects personal information that you voluntarily provide through our website. This may occur when you:

Contact us via email or phone;
Complete forms on our website;
Register for events, programs, or services; or
Subscribe to our email list.

The information collected may include your name, business details, email address, phone number, and any other information you provide. The accuracy of this data depends on the details you voluntarily submit.

2. Use of Information

We use the information collected to:

Facilitate business connections and interactions initiated by you;
Provide services, programs, or resources requested;
Improve our website, offerings, and user experience; and
Communicate with you regarding inquiries, events, or updates.

We do not sell, rent, or share personal information with third parties except as required by law or with your explicit consent.

3. Data Security

The Innovation Cluster takes appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We implement industry-standard safeguards, including:

Secure data storage;
Restricted access to sensitive information;
Regular security reviews and updates.

Any third-party service providers handling your information on our behalf must adhere to similar security standards.

4. Website Monitoring & Analytics

Like most websites, our servers collect certain information automatically to analyze website performance and user engagement. This includes:

Internet Protocol (IP) addresses;
Browser type and version;
Pages visited and time spent on the site;
Referral sources (e.g., search engines or external links).

We use this data to improve our website and understand visitor interests. In cases of suspected abuse, IP addresses will be reported to law enforcement.

5. Use of Cookies

Our website may use cookies to enhance user experience and improve functionality. Cookies help us:

Recognize returning visitors;
Track user preferences;
Secure transactions and form submissions.

You can manage or turn off cookies through your browser settings; however, some website features may not function correctly without them.

6. Third-Pary Links

Our website may contain links to external websites for informational purposes. The Innovation Cluster is not responsible for third-party sites' privacy practices or content. We encourage visitors to review the privacy policies of any external sites.

7. Consent & Acceptance

By using our website, you consent to collecting, using, and disclosing your personal information, as this Privacy Policy outlines. If you disagree with the terms of this policy, please refrain from using our website.

Your continued use of our site following updates to this policy signifies acceptance of any changes.

Explicit consent is required for sensitive information, such as sending an email requesting specific services.

8. Joining Our Email List

By subscribing to our email list, you consent to receive communications from the Innovation Cluster. You may unsubscribe anytime by following the opt-out instructions in our emails.

For further information, please contact us using the details provided above.

Last updated: March 8, 2025

Thank you for trusting the Innovation Cluster with your personal information.